Modern Office
Operating Model

Managed IT Services for Singapore SMEs. Built to Just Work.

XPS Managed IT is a fully managed IT service for SMEs. We set up, secure, monitor, and support your laptops, Microsoft 365, files, network, and users for a predictable monthly fee, with a helpdesk your staff can call when something breaks. The result: a secure, standardized, supported workplace your team can use from anywhere without friction.

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The Reality Check

Work Has Changed. Most IT Hasn't.

Today’s teams work across offices, homes, and client sites. But many businesses still rely on outdated, fragmented setups.

BEFORE: The Friction

Device Chaos
File Confusion
Weak Security
Manual Onboarding
Reactive Support
Unexpected Downtime

AFTER: The Flow

Standard Devices
Organized Work
Secure Access
Fast Onboarding
Proactive Support
Stable Operations
The Digital Workplace doesn’t add tools — it removes friction.

Where Your Money Leaks Without You Knowing

Downtime
Waiting for reboots & repairs
Slow Onboarding
New staff waiting days for access
Shadow IT
Paying for duplicate apps
Security Incidents
Cleanup costs & lost data
Rework
Working on wrong file versions
Support Noise
Distracting leadership with IT

"Most IT cost isn’t invoices — it’s lost time."

The Solution

One Managed Operating Model

The XPS Digital Workplace isn't a random collection of tools. It’s a structured framework that defines how work is delivered, secured, and supported.

CUSTOM

Differentiation

Integrations
Connecting your CRM, Finance, and Ops tools so data flows automatically.
Custom Workflows
Automating the unique processes that make your business special.
AI Insights
Using your own data to predict trends and spot opportunities.
Custom Apps
Building specific tools for your team where off-the-shelf software fails.

MODULES

Acceleration

Automation
Removing repetitive admin tasks to free up staff time.
Advanced Protection
Enterprise-grade threat hunting to stop sophisticated attacks.
Better Connectivity
Optimizing office Wi-Fi and networks for speed and reliability.
Dashboards
Real-time visibility into your business metrics.
Smart Calls
Cloud telephony that works on laptops and mobiles seamlessly.

CORE

Foundation

Secure Access
Ensuring only the right people can log in, from anywhere.
Work Basics
Email, Calendar, and File storage that just works.
Device Readiness
Laptops sent to staff fully configured and ready to use.
Clean Internet
Blocking malicious websites and phishing attempts automatically.
Data Protection
Backups and recovery tools so lost or deleted work can be restored.
Support Desk
A human helpdesk to fix daily tech issues quickly.
Hover items to see business value

One Employee, Fully Supported

Join
HR triggers setup. Accounts created automatically.
Ready
Laptop arrives pre-configured. Login works instantly.
Work
Access files & apps securely from office or home.
Protected
Invisible security blocks threats while they work.
Helped
Fast remote support when they get stuck.
Exit
One-click access revocation protects data instantly.

"Your team focuses on work — we handle everything else."

Invisible Security

Built In, Not Bolted On.

Security in the XPS Digital Workplace is embedded into how work happens, not added as an afterthought that slows you down.

24/7 Monitoring
Threat Blocking
Secure Access

Your Team

Working fast, uninterrupted.

"Security should be invisible when it’s done right."

Operational Freedom

Stop Managing IT.

You didn't start a business to fix printers or reset passwords. Let us handle the noise so you can focus on growth.

Your Plate (Before)

  • Device Issues
  • Security Worries
  • Staff Complaints
  • IT Decisions
  • Downtime Panic

XPS Plate (After)

  • Standardization
  • Automation
  • 24/7 Monitoring
  • Rapid Support
  • Operational Stability

Start growing again.

Choose Your Level of Care

Simple tiers that scale with your needs.

Bronze

Essential Support

  • Remote Helpdesk
  • Baseline Protection
  • Patch Management
"Everything works, safely."
Popular
Silver

Proactive Management

  • Proactive Fixes
  • Automation
  • Faster Response
"Less downtime, fewer disruptions."
Gold

Strategic Partner

  • Priority SLA
  • Continuous Optimization
  • Strategic Guidance
"IT disappears into the background."
View Full Pricing & Features
The Result

One Partner. One Standard.

Stop piecing together your technology. Get a clear path from stability to efficiency to innovation.

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