Managed IT Plans & Pricing
for Singapore SMEs.
XPS managed IT plans are billed monthly. You only pay for three things: your Foundation, your Users, and the Add-On Modules you choose. Your service tier (Bronze, Silver, or Gold) sets how fast we respond and how proactively we manage your systems.
The 3-Part Pricing Model
Everything you need, nothing you don't.
Foundation
A flat monthly base for core security, support, and management, delivered at your chosen tier (Bronze/Silver/Gold).
Users
Pay per user, based on their role. Scale up or down monthly.
Add-Ons
Select specific modules like AI or Advanced Security.
NoteYour Service Tier (Gold/Silver/Bronze) defines the depth of support across all these layers.
Select Your Level of Care
This tier applies to your entire environment. It determines how fast we respond and how proactively we manage your systems.
Bronze
Essential Support
Reactive support with essential maintenance.
Small teams needing basic stability.
- Remote Helpdesk (9am-6pm)
- Basic Monitoring
- Patch Management
- Antivirus
Silver
Proactive Management
We find and fix issues before you notice.
Growing businesses relying on technology.
- Remote Helpdesk (8am-8pm)
- Proactive Remediation
- EDR Security
- M365 Backup
- Quarterly Strategy
Gold
Strategic Partner
Your fully outsourced IT department.
Regulated industries or 24/7 operations.
- 24/7 Support
- Dedicated Account Manager
- SOC Monitoring
- Compliance Reporting
- Onsite Support Included
Included in Every Plan (Core)
Every managed client receives this comprehensive baseline. It ensures your business is secure, connected, and supported from day one.
Identity
MFA & SSO.
Endpoint Protection
Next-gen Antivirus.
Patch Management
OS & App updates.
Remote Support
Unlimited Helpdesk.
M365 Backup
Email & OneDrive backup.
IT Strategy
vCIO Quarterly Review.
Business Foundation Fee: One flat monthly rate, quoted for your business
Match Your People
We price per user based on their role. Don't pay for premium power for a front-desk kiosk.
Frontline
Kiosk / Shift RoleShared devices, basic email access.
Knowledge
Desk / Admin RoleStandard laptop user, office apps.
Power
Exec / Dev RoleHigh performance, critical access.
Add Only the Capabilities You Need
Enhance your plan with specific modules only if your business requires them.
Advanced Security
SOC, SIEM, and 24/7 Threat Hunting.
Cloud Voice
VoIP phone system integrated with Teams.
Disaster Recovery
Failover servers and hourly backups.
Digital Marketing
SEO and PPC management.
AI Automation
Custom bots and workflow scripts.
How It All Fits Together
Applies depth of service across everything below
CORE Foundation
Security, Network, Device Management (Business-wide)
Ready to Design Your Plan?
Get a tailored proposal that fits your exact team size and business needs. No hidden fees, just clear value.